Advantage Direct's OFM (Order Fulfillment Management) was developed to meet the needs of literature, promotional item and the more common pick, pack & ship product fulfillment. AD-OFM’s advanced warehouse and inventory control features allow you to easily manage all aspects of your fulfillment operations, including electronic fulfillment, and on-the-fly kit building.

This real-time web based solution allows your customers or end users to order literature or product from anywhere, while providing you with complete control over order status, inventory availability, and warehouse fulfillment operations. The system also integrates with optional sales and marketing modules that provide tools to create marketing campaigns, track responses, and generate orders for fulfillment.

AD-OFM allows each client to have their own look and feel. This extends from their website to the customized shopping cart. Full flexibility insures that we can accommodate our customers’ business rules.

Flexible Reporting:

Reporting available 24/7 is real time and accessible from any PC with internet access. A wide variety of reports are available allowing authorized personnel to check on everything from the  receiving of product to inventory levels to orders in-house and those already shipped.

Many reports can be scheduled for regular automated delivery to multiple receipients.

Scheduled Report options

AD-OFM supports complex kitting, multiple versions of an item, and the ability to restrict ordering items by budget, allocation, or security access level.

Elements:

·        Web-based, on-line, order entry

·        State restriction option

·        Real time inventory calculations

·        On-line order status tracking

·        Complex kit definition / build

·        Full and partial backorder processing

·        Product restrictions

·        Ship method authorization

·        Bulk literature fulfillment

·        Integrated digital asset management and order processing

·        Electronic literature fulfillment

·        View sample picture / description

·        Premium item control

·        List management / CRM

·        Min/max order quantity management

·        Admin only ordering option

·        Order approval process

·        Instant shipping notifications

·        Customizable multi-client platform

·        Integrates easily with other solutions

·        Shipping carrier interfaces available

Comprehensive Kitting (Bundling Capabilities)

·        Supports pre-built kits and kits built on-the-fly

·        Defines kits which vary by date with no involvement by order entry staff

·        Supports automated version control with expiration dates.

·        Supports kits with state restricted content

The Benefits

From a business perspective, there are several compelling reasons to use AD-OFM

·        Streamlined order management and fulfillment process: Using AD-OFM, your backorders or partial shipments can be processed automatically.

·        Rapid, straightforward implementation: AD-OFM can be implemented quickly. This allows you to have your new/updated site up, running, and bringing in revenues faster.

·        Reduces call center traffic: AD-OFM can manage customers expectations, by providing easy web based real- time access to inventory availability, expected ship dates, order status, and customer transaction history.